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My card was declined, what's the problem?

Our payment system needs to verify the CVC/CVV code along with the billing address zip code. Your billing address and shipping address do not need to be the same, we just need to verify for the zip code of the card.

If you are using a pre-paid gift card, please check with the issuing company to see if you need to register the card or if they provide the zip code.

If you are still having issues with your payment card, please contact your bank first and then contact us for more trouble shooting.

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